One Check-In Assistant is responsible for operating computer software to check patients in to their appointments and scan a new, unused test kit with a barcode scanner.
The following steps are taken to check a patient into their appointment:
- Click “view appointments” on the left side of the screen
- Look up the patient using either their unique barcode identifier (written on the sticky note placed on their car window) or their first and last name
- With a new, unused test kit, use the barcode scanner to scan the test kit and the code will then automatically generate in the field on the screen
- Once the barcode appears, click the “confirm and check in” button
Required Skills:
- Ability to sit at a desk for consecutive hours and operate basic computer software
- Ability to remain calm in a high-stress environment
- Customer service experience is a plus
NOTE: This position requires the employee to wear PARTIAL PPE (N95 mask, surgical gloves)
Another Check-in Assistant will be responsible for providing the patient with their test kit after the online check-in is confirmed and completed. This is done using a mechanical grabber device from a safe distance. They then instruct the patient to continue to the demonstration station.
Required Skills:
- Ability to communicate with patients clearly and calmly
- Ability to stand at attention for consecutive hours and adhere to strict safety protocols
- Ability to remain calm in a high-stress environment
- Customer service experience is a plus
NOTE: This Registration Assistant requires FULL PPE (face shield, N95 mask, additional mask cover, gown, surgical gloves)
- Posted On May 14 – 2020
- Deadline August 14 – 2020
- Company Community Organized Relief Effort (CORE)
- City Chicago
- Opportunities are DACA-eligible
- Email [email protected]
- Web http://www.coreresponse.org